Flex HQ Services

Say Goodbye to Operating in the Dark. Say Hello to Flex HQ.

Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Please get in touch with us today to learn how Flex HQ can help your future success.

Branding & Positioning Analysis

Achieve Your Goals

With years of experience, our staff has the capabilities and expertise to take your business to the next level. At Flex HQ, we combine our insights and skills to transform your processes and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business.

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White Glove Payroll

More time, less headaches.

  • Extract all reports from CRM, calculate and process payrolls

  • Enter and report all New Hires

  • ADP or Gusto setup and maintenance (setup fees included)

  • Prepare Commission Reports

  • Respond to unemployment benefits requests

  • Garnishment payment services

  • Electronic, automated employee onboarding & management

  • Quarterly & State filings

  • Workers Compensation setup and maintenance

  • Monthly & semimonthly tax filing and payment

  • W2 production

  • Prepare manual and final paychecks where required by law

  • Employee self-service access and mobile

  • Time and Attendance

  • Handle Business Audits related to payroll

All-in Accounting

Better Service, Less Cost

  • Record bank deposits

  • Record revenues

  • Record payrolls from payroll reporting

  • Pay invoices through Melio

  • Record payables/receivables

  • Prepare monthly profit and loss statements

  • Prepare monthly balance sheet

  • Maintain general ledger

  • Handle bank reconciliations

  • Strategize with your CPA

  • Handle your sales tax end to end

  • Setup QuickBooks account

  • 50% discount on QuickBooks software

  • Client Portal

  • Unlimited file storage

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Human Resources 24/7

Maximize Compliance, Mitigate Risk

  • State Specific Employee Handbook (with lifetime updates)

  • Custom Policy Creation and Recommendation

  • Benefits Administration

  • PTO Management

  • Full-Service Background Checks

  • HR Trainings for you and your team

  • State specific guidance on employee issues

  • Review of current HR documents and policies

  • HR best practices and guidance on course correction

  • Hiring/Termination/Retention/Discipline guidance

  • HR law updates (periodic)

  • HR 24/7 911 tool

  • Stay Interviews

  • Exit Interviews

On-point Operations

Maintain Compliance, and Peace of Mind

  • KPI Reporting

  • Create Questionnaire and Liability Waivers

  • Customer and Employee Incident Reporting

  • Renewal Reminders

  • Facilitate bonding (as needed)

  • Facilitate state registration (as needed)

  • Pre-sale Guidance and Sales Strategy assistance

  • Unlimited 1-1 Business Advisor Meetings

  • Annual Report Service

  • Business License Registration and Renewals

  • Withholding Tax ID and State Unemployment Registration

  • Sales Tax Registration and filing

  • Business Insurance Policy Recommendations and Setup

  • Workers Compensation Audit Handling

  • Complete Company Compliance Review

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Image by Chris Montgomery

Training Courses 101

HR and business learning for business owners and employees

  • Certifications issued for completed courses

  • Real time notifications when employee complete courses

  • Manager and Employee focused training modules

  • Earn credits towards certifications

  • Email scripts to deploy to your team to notify of trainings

  • State Specific Courses

  • SHRM - HRCI Credits issued for certain courses

  • Courses available in Spanish

  • Online platform with your branding

  • Video-based training and education

  • HR and leadership to sales and marketing and more

  • Knowledge Base

  • Meets Both State and Federal Mandates

Customer Service

Your Members, Your Rules, Our Team

  • Create Custom Policy and Procedure Manual

  • Support for your Customers with your brand

  • Live agent chat

  • Soft Collections (day 1-90) *performance based addon fee

  • Email Outreach

  • Live Agent by Phone

  • Custom Script

  • Voicemails

  • Handle Cancelations, Freezes, Downgrades, and Refunds

  • Seamless and automated approval process

  • Paperless Customer Experience

  • Contract reviews and Compliance

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